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Welcome to the Videojet Supplier Gateway

February 5, 2018: iSupplier Scorecard Instructions

Reminder to contact for login issues and support.

June 20, 2017: Videojet Supplier Quality Portal migration

The Videojet Supplier Quality Portal will be shut down on Saturday, June 24 and replaced with Videojet iSupplier. Users will be contacted by the Videojet Quality department with detailed instructions.
For questions, please send an email to or view the "iSupplier Quality Work Instructions"

March 8, 2016: Videojet iSupplier Portal changes :
  1. Videojet's iSupplier Portal application has a new URL. Please make sure you click on the Videojet iSupplier Portal Login link on the left to access the new URL and update your favorites.
  2. Our manual has been updated; click on the iSupplier Portal Manual V7 on the right to download the latest version. The updated manual includes the new link to access Videojet's iSupplier Portal application as well.
  3. You can access Videojet's iSupplier Portal using Internet Explorer, Mozilla Firefox or Google Chrome.
  4. 'View Invoices' function has been operational since Feb 8.

Dec 09, 2015: An error will display if you select the 'View Invoices' function within iSP. We are working to resolve this issue. It is only the 'viewing invoices' function that is not operational. Automatic creation of ERS and USE prefixed invoices is still working as expected. The 'view invoices' function might not be available until the first week of January 2016. If you need a list of ERS or USE invoices, please send your request to your Buyer or to for your patience.

July 23, 2015: iSupplier Portal is available for use. There is a slight delay between the time you enter your credentials and when the iSupplier Portal home page displays. The iSupplier Portal home page will eventually come up even when you get the 'blank' page momentarily. Please allow at least up to one minute for iSupplier Portal home page to display.

June 22, 2015: Please notify your Videojet Buyer or send an email to if an iSupplier Portal user at your company should no longer receive notifications from Videojet. We will inactivate their iSupplier Portal account.

Videojet suppliers: On 14-Jun-2015, Sunday, We will be enabling a new email account which will be the ‘sender’ of notifications you receive from Videojet’s iSupplier Portal application. To ensure that you still receive emails from us, please ensure that you add this email address to your safe senders list. Please forward this email to other people within your companies who get Videojet PO notifications. Thank you.

As of 14-Jan-15: Please use Internet Explorer only to access Videojet’s iSupplier Portal application (First link on the left). Do not use Google Chrome or Mozilla Firefox.

Potential log-in issue to iSupplier Portal as of April 16. A few supplier users reported getting a message of Turn on TLS 1.0, TLS 1.1 and TLS 1.2 in Advanced Settings and try connecting to again. If this error persists, contact your site administrator.

Resolution: : Go to Internet Explorer (IE) > Select Tools from Menu > Internet Options > (tab) Advanced Settings > scroll to find Security section, this is where you will find the TLS entries (like the screenprint below) > put a check mark for Use SSL 3.0 > (B) Apply > Close the IE session > Open a new IE session > Go to the Supplier Gateway ( > select iSupplier Portal on the left > enter log in credentials > You should be able to log in.

If this does not resolve your issue, please provide a summary of steps before the issue occurs AND a screen print of the issue and send it to your respective Buyer.We will be unable to help without these details.


User Manuals

iSupplier Portal Manual V8
iSupplier Quality Work Instructions
iSupplier Scorecard Instructions


VTI Zhuhai Terms for INTL suppliers
VTI Zhuhai Terms for PRC Suppliers
Supplier Labeling
VTI US PO Terms and Conditions
Alltec (Deutsche) Terms and Conditions
Alltec (English) Terms and Conditions
Videojet EMEA Terms and Conditions

Quality Information

Quality Requirements
Supplier Relationship Manual
First Article Report


Welcome to Videojet's new Supplier Portal

Welcome Alltec suppliers to the Supplier Portal! Watch this space for upcoming announcements. If you are a user of Videojet's iSupplier Portal, you will see announcements pertaining to iSupplier Portal in this area. Please enter your iSupplier Portal username and password on the left to login. Thank you.

Visit the new website

For shipments to the US, go to to view inbound carriers which suppliers need to use to ship COLLECT (ex-works) to the Videojet US locations (cities: Wood Dale zip 60191, Belleville zip 62220, Elk Grove zip 60007).


If you are NOT receiving emails from sender = WORKFLOW MAILER NPROD and your email preference is NOT disabled, please notify Amy Both at immediately. In the meantime, please make sure that you are logging in to Videojet's iSupplier Portal to view our purchase orders. If you are receiving emails are your email preference is NOT disabled, then everything is working as expected. Thanks, iSupplier Portal Administrator